Scroll down to privacy settings and you should see something that says 'Allow Google to share that you have a payments profile set up, so businesses you visit can offer Google Pay as a payment option for items you want to purchase. No timeline was given when users could expect things to get back to normal, but it hopefully shouldn't be long. Go on google pay, where it should say 'activity, payment methods, subcriptions.
We are working to fix this and people will be able to add their cards back soon. The company made a statement to Bleeping Computer that the issue was due to an expired certificate:Įarlier today we discovered that American Express cards of some of our users got automatically removed from Google Pay due to an expired certificate. Google has reportedly identified the cause of the American Express bug that has been kicking cards off the app. Enter the amount of cash to be transferred. Find the words 'Google Pay balance' and click 'Transfer Balance.' 3. Update, Apr 16 (2pm ET) ― Google has identified the problem Sign into your Google Pay accounts Payment Methods on your Mac or PC. And thus hopefully concludes the end of this saga with Google Pay. Update, Apr 16 (3:30pm ET) ― Google Pay should now behave normally with Amex cardsĪndroid Police has been informed by an American Express representative that the issue should be resolved and that customers should be able to re-add their Amex cards to Google Pay without issue. Not being able to use their cards for payments might make it difficult for some users to complete the challenge. Meanwhile, Google Pay just launched its Spring Challenge, which essentially pays users to perform various activities on Google Pay like making transactions, sending payments, partaking in sporadic quizzes, and more.
We are looking into the issue and will provide an update soon. They'll help you clarify on what caused it.We are aware that some American Express cardholders are having issues using or adding their cards to Google Pay. If it were any other situation, you can show them a screenshot of the email showing sender and recipient email IDs and content. They'll tell if you any tokens were deleted for specific cards you might have saved on your GPay app. You can simply contact GPay support and ask them to check if any cards are removed recently on your Google Pay app for "Tap and Pay" service (thats a keyword).
Am willing to bet that is what has happened here too. If the card is not used and token remains unused for a long time, it just auto expires and hence the "card is removed" from Google Pay. The security process is like a token embedded on GPay app data for the card and helps with authenticating for purchases. Method 1 Uninstalling or Disabling the Google Pay Mobile App Download Article 1 Open Settings. Hey there! Actually if the emails were from your bank or GPay(less likely), then this is more of a bank security process where it removes cards from Google Pay app if you have not used the cards or the app for a very long time.
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